Gmp99 Privacy Policy — User Personal Data Protection
Gmp99 is committed to protecting the privacy of every user in Malaysia. This policy explains how we collect, use, store, and protect your personal information when you use our platform.
Last updated: 2026
Information We Collect
When you register and use the gmp99 platform, we collect several categories of information to ensure our services run smoothly and securely. The information collected includes the following:
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and identity verification information required to meet platform requirements. This information is used to verify your identity and protect your account from unauthorised access.
Payment & Transaction Information
To process deposits and withdrawals in MYR (RM), we collect transaction-related information such as the bank account holder's name, transaction reference number, and deposit and withdrawal records. gmp99 does not store your full card number or banking password — all transactions are handled through secure payment intermediaries.
Device & Browser Information
We automatically collect technical information including device type, operating system, web browser type, IP address, system language, and screen resolution. This helps us optimise the platform experience across the range of mobile devices used by Malaysian users.
Platform Usage Data
We record usage activity such as pages visited, games played, session duration, and betting patterns on the platform. This data is used in aggregate for service improvement purposes and is not shared individually with third parties.
- Your information is never sold to third parties
- Payment data is fully encrypted
- Internal data access is restricted to authorised personnel only
- You may request deletion of your data at any time
Purpose of Data Use
Personal information is used to verify user identity, prevent fraud, and ensure that only the rightful account owner can access their account on the gmp99 platform.
Payment data is used solely to securely process deposits and withdrawals in MYR through approved payment channels.
Aggregated usage data helps gmp99 understand usage patterns and continuously improve platform features, interface design, and the mobile experience.
Your email address and phone number are used solely to send important account notifications, security updates, and relevant transaction information.
We may need to process certain information to comply with relevant legal and regulatory requirements in Malaysia when required by the authorities.
Account information is used by the gmp99 support team to help resolve enquiries, technical issues, and user requests more efficiently and accurately.
Use of Cookies and Tracking
The gmp99 platform uses cookies — small text files stored in your browser — to enhance your experience. Cookies allow the platform to remember your login settings, language preferences, and session information as you navigate the platform.
We use three main categories of cookies:
- Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
- Performance Cookies: Collects aggregated usage data to help us understand how users interact with the platform for improvement purposes.
- Functional Cookies: Stores user preferences such as language settings and layout to deliver a more personalised experience.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the gmp99 platform.
Data Storage and Security
All gmp99 user personal information is stored on servers protected with SSL (Secure Socket Layer) encryption during data transmission. Access to internal databases is strictly restricted to authorised personnel only and is continuously monitored.
Account and transaction information is retained for as long as necessary to fulfil the purpose of data collection and applicable legal compliance requirements. When data is no longer needed, it will be securely deleted or anonymised.
While gmp99 takes reasonable security measures, no digital system can be guaranteed 100% secure against all threats. Users are also responsible for keeping their passwords and login credentials confidential.
Sharing Information with Third Parties
Gmp99 does not sell, rent, or disclose users' personal information to third parties for marketing or commercial purposes without your consent. However, there are limited situations where sharing information is necessary:
- Payment Providers: Minimal transaction information is shared with approved payment intermediaries to securely process deposits and withdrawals in MYR (RM).
- Technical Service Providers: Cloud service providers and technical infrastructure partners who help operate the platform may have limited access to data within the scope of their work, and are bound by strict confidentiality agreements.
- Legal Requirements: gmp99 may disclose information to Malaysian authorities when required by court order or applicable law.
In all of the above circumstances, gmp99 ensures that only the information strictly necessary is shared, and the receiving parties are bound by equivalent confidentiality obligations.
User Rights Over Personal Data
As a gmp99 platform user, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about your account. Requests can be submitted via our support email.
- Right to Rectification: If the information we hold is inaccurate or out of date, you have the right to request a correction by contacting the gmp99 support team.
- Right to Erasure: You may request the deletion of your personal information when the data is no longer needed for its original purpose of collection, subject to legal compliance requirements.
- Right to Object to Processing: You have the right to object to the processing of your data for certain purposes that are not essential to the platform's core functions.
To exercise any of the above rights, please contact the gmp99 support team via email at [email protected]. We will process your request within a reasonable timeframe.
Policy Changes and How to Contact Us
Gmp99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. Any significant changes will be communicated via in-platform notifications or email to registered users.
The latest version of this Privacy Policy is always available on this page. The most recent update date is displayed at the top of the document. Continued use of the gmp99 platform after any policy changes are published will be considered acceptance of the updated policy.
If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your rights as a user, please contact us:
- Support Email: [email protected]
- FAQ: Visit section FAQ for an immediate response
The gmp99 privacy team will endeavour to respond to all data-related enquiries within a reasonable timeframe on business days.
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Terms & Conditions Read the platform's terms of use
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Responsible Gaming Smart play guidelines
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Contact Us [email protected]
Still have questions about your privacy?
Check the FAQ section or contact the gmp99 support team for further clarification.
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